Zaatari Refugee Camp
Harris Public Policy students visited Zaatari refugee camp as part of the 2018 Pearson International Conflict Seminar to Jordan, where they met with Syrian refugees leading NGO programming within the camp.
Ramin Kohanteb/The Pearson Institute
Research and Policy
Charles Edward Wilson Professor Emerita
Harvard Business School
Shoshana Zuboff is the author of three books, each of which signaled the start of a new epoch in technological society. In the late 1980s her decade-in-the-making In the Age of the Smart Machine: The Future of Work and Power became an instant classic thatforesaw how computers would revolutionize the modern workplace. At the dawn of the twenty-first century, her influential The Support Economy: Why Corporations Are Failing Individuals and the Next Episode of Capitalism (with James Maxmin), written before the invention of the iPod or Uber, predicted the rise of digitally mediated products and services tailored to the individual. It warned of the individual and societal risks if companies failed to alter their approach to capitalism. Now her masterwork, The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power, synthesizes years of research and thinking in order to reveal a world in which technology users are neither customers, employees, nor products. Instead they are the raw material for new procedures of manufacturing and sales that define an entirely new economic order: a surveillance economy.
She is the Charles Edward Wilson Professor Emerita at Harvard Business School and a former Faculty Associate at the Berkman Klein Center for Internet and Society at Harvard Law School.
Zuboff earned her PhD in social psychology from Harvard University and her BA in philosophy from the University of Chicago. She has been a featured columnist for BusinessWeek.com and for Fast Company Magazine.
Makeshift, temporary shelter made of plastic and clothing at a refugee center in Baidoa, Somalia.